Duration: 4 hours and 44 minutes

Jun 23, 09:53:54 GMT+0
Investigating - We are aware of an issue affecting accessing Nodes in iCCS production environment Our team is actively investigating the root cause. We will provide an update within \[30 minutes / 1 hour\]. We apologize for any disruption to your operations..

Jun 23, 10:25:16 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jun 23, 10:45:40 GMT+0
Investigating - We are currently investigating this incident with support from Microsoft..

Jun 23, 11:09:19 GMT+0
Investigating - We are currently investigating this incident with support from Microsoft..

Jun 23, 11:38:04 GMT+0
Investigating - We are currently investigating this incident. We are having a problem with anazure storage account and we are working with an azure technician to identify the issue..

Jun 23, 12:14:04 GMT+0
Investigating - We are investigating the incident..

Jun 23, 13:37:54 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jun 23, 14:38:17 GMT+0
Resolved - We can confirm that the issue affecting access to the Node Directory has been fully resolved. All iCCS integrations are now operating normally. We apologize for the inconvenience this incident caused. A follow-up summary will be shared \[within 24 hours / in due time\] for customers who require additional information. Thank you for your patience..